Re: Couldn't happen to a more deserving bank
You're exactly right, the customers will foot the bill.
At the now-defunct bank where I used to work, there was a guy who's full-time job was to come up with new fees and charges that could be leveled against customers. Can't remember the exact name of his position, but the executives loved the guy. Bankers are smart, creative people, and if they need to find new ways to take more money away from their customers, you can be sure they'll do it.