Un. Be. Lievable. It's browser-dependent.
Not just a matter of a flash-crash or any technical problem. This is what I see trying to view Expanse on syfy.com through Firefox or Chrome:
Unfortunately, this network is not included in your current XFINITY TV service.
The network you are trying to watch through TV Everywhere must be part of your XFINITY TV service.*
To add it to your subscription:
Upgrade Now or
Chat with us.
If you have any questions on TV Everywhere, see our FAQs or call 1-800-XFINITY FREE.
Thank you for being an XFINITY customer!
* An XFINITY registered set-top box is also required
After reading that both you guys had it work with IE, I tried IE. It worked.
All this time I could have streamed "The Expanse" online for free, instead of paying through the nose for it.
Sigh. See what I mean about a crazy patchwork of systems and licenses? It's crazy that a single browser has the power to tunnel through all those access-control systems to get at the free video. Wow.
Thanks for posting your experiences, guys, it pointed me in the right direction. Ultimately.