Current Events — HabitableZone

Current Events » in reply to Another perspective on the Unitied Airlines incident

They used force against a paying customers to resolve a problem THEY created...

The way to resolve it correctly would have been to raise the value of the reward you get for taking another flight... if that costs the airline money, then maybe they can stop the intentional overbooking... they created the problem, the onus is on them to fix it.

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