re: Yeah, as a matter of fact, it is.
This is his research done by his company.
He didn't use links? Why should he? Anyone who's not too lazy can do the homework him- or herself.
He's talking about his own product, and how he has seen it misused. The fact that he owns the research gives him authority. He has given examples of the misuse. Nowhere in the history of scholarship has anyone had to do more than cite the source. Providing the full text of sources cited is not required.
Besides, the use of links doesn't preclude spin. Your insistance on them as a method of authentication is naive.