re: Is this good customer relations, or should they have tried harder?
Thanks for your message Clive.
Yes the software is worth it for the price - I'd say we got a good deal even with the glitches, as those voices do sound pretty natural. I have the 'David' and 'Crystal' voices. In my case though, to prevent the voices stuttering, I need to quit all other applications, and even turn off Norton auto-protect. My processor is only 500 MHz and those voices really strain the system.
All the best,
Daniel