better critiques
Two in an ongoing series on Slate that actually looks into the design of the system and the organizations involved: What really went wrong with healthcare.gov?
At healthcare.gov, the plot thickens.
This analysis by the NY Times is shallow on the technology side but sheds a light on the political and business factors that contributed to the problems: From the Start, Signs of Trouble at Health Portal
Nobody's denying that there are serious problems with that web site. But we need to separate the facts from the partisan bullshit.