Well, I do believe this; I do believe there is a communication problem between the US and the Arab world; I also believe, like Clinton said, the lack of democracies in those countries is what made terrorism possible: If you live in a country where you're never required to take responsibility for yourself, where you never even have to ask whether there's something you should be doing to solve your own problems, then people are kept in kind of a permanent state of collective immaturity and it becomes quite easy for them to believe that someone else's success is the cause of their distress.
And Clinton has had 8 years to understand what is going on in the world and is very popular outside of the US.
Ah yes, I also believe your choice of words is unfortunate; I wonder if it helps you dealing with people to react like that.

Raoul