the "hidden" costs of upgrading...
A knife in the back is difficult to see, too. It's almost enough to make me wonder:
HP Marketing Person: Hey, I've gotta move more new units. What can you do to help me out?
HP Developer Person: No prob. I was just finishing up the XP drivers for an old model here. (Clicks delete button) There...all gone. Now all the suckers...er, customers...who bought that unit will hafta upgrade. He he he...
HP Marketing Person: He he he...you know, I don't know what I like more...seeing our new stuff sell, or seeing the old stuff become landfill...he he he...