You've got nothing, right?
...review procedures, alter them, retrain people, and generally improve communication with unarmed people in the area
Fog. Nothing but fog.
It's 9:00 at night, and raining. A car is speeding toward your checkpoint. All you can see is lights. You flash lights, and do your best to warn them. The lights keep coming. Such cars, filled with explosives and lunatics, have killed many of your comrades.
What are you going to do?
Any ideas on "altered procedures?" "Retrain people" to do WHAT?
The crap the reporter has been throwing around hasn't helped, although she seems to be backtracking on her most extreme claims, such as the one where she says she was deliberately targeted for killing.